Coronavirus (COVID-19)

Support Our Local Businesses

On March 16, 2020, the State of Illinois implemented suspension of dine-in services that offer food or beverages. Only take-out or delivery services are currently permitted. In order to support our local businesses, the Village of Cary encourages residents to shop local. Residents can still support our local businesses during these closures by purchasing gift cards, ordering carry-out if provided, and encouraging others to do the same while still maintaining social distancing. The following link provides a list of restaurants and food service establishments along with contact information for residents: List of Restaurants / Food and Beverage Service Establishment

The Cary-Grove Area Chamber of Commerce also has a list of restaurants which are currently open and the type of services they are offering (CGACOC Restaurant List).

Business Resources

The following is a list of links and resources which may be available to local businesses. Various government agencies are providing programs to assist small businesses to respond to the financial impacts the COVID-19 pandemic may have on their operations. The Village will provide updates to this page as new information becomes available.

COVID-19 Resources and Information

The Village continues to follow the updates provided by county and state public health agencies on the coronavirus (COVID-19). Village staff have been and will continue to be involved in numerous informational calls with local, regional and state agencies. We are monitoring developments in conjunction with our public safety partners.

McHenry County Deparment of Health

There are many resources both at the state level and throughout McHenry County that can help you and answer your questions about COVID-19. The McHenry County Department of Health has created a web page that provides information and resources for residents to obtain assistance they may need.

State of Illinois

Governor JB Pritzker announced the creation of a centralized state website detailing the state’s evolving response to the COVID-19 pandemic. The website includes news, prevention information, preparation efforts, FAQs, resources and more information about coronavirus.  

On May 5, 2020 Governor Pritzker presented Restore Illinois, a five-phase plan to safely reopen the state. The state is divided into four regions, each of which could enter different phases of reopening at different times. 

What Does the Governor’s Extended and Modified Stay at Home Executive Order Mean?

Executive Order 2020-32 allows Illinoisans to leave their home for essential activities, including for health and safety, for necessary supplies and services, for outdoor activity, for certain types of work, to take care of others, and to engage in the free exercise of religion, but otherwise requires them to stay at home or their place of residence to prevent spread of COVID-19. Individuals are required to wear a face covering in public places when they are unable to maintain a six-foot social distance, such as in stores. The order defines essential businesses and operations. Non-essential retail stores may fulfill online and telephonic orders through pick-up outside the store or delivery.


Who Should I Call If I’m Not Feeling Well?

Not everyone will require testing for COVID-19. If you are feeling sick, most will have mild conditions and can self-quarantine at home. Stay informed and visit for further guidance. 

For general questions about COVID-19, call the IDPH hotline at 1-800-889-3931 or email


Social Distancing for Pets

While you’re keeping 6 feet of distance between yourself and other pet owners, be sure to give your pet equal distance from other animals. The Centers for Disease Control and Prevention now recommends pet owners keep their dogs, cats and hamsters from close contact with other animals after two domestic cats in New York tested positive for the virus.

The CDC says in the updated advisory that "based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. We are still learning about this virus, but it appears that it can spread from people to animals in some situations". 

Get more advice about animals and COVID-19 here

Additional Links:

Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
Illinois Department of Public Health (IDPH)
National Alliance on Mental Illness (NAMI) HelpLine

Village Operations

After being closed to the public, Village Hall has reopened as of June 1, 2020.  

The public is still able to conduct Village business by phone (847.639.0003) or by visiting the Village’s website at  The following popular services can be done online and/or over the phone:

  • Paying water and sewer bills
  • Applying for permits
  • Submitting a service request
  • Paying a parking ticket
  • Reporting a concern

Residents may drop payments at the Village Hall drop box. Include your contact information with the payment and the Village will either email or mail the appropriate documentation to you upon receipt.


The Police Department lobby will remain staffed from 8:00 a.m. until 4:30 p.m., but instead of talking to a Records Clerk through the window, visitors will be asked to dial a direct number to speak with a Records Clerk via telephone.

Officers may take complaints via telephone when it is not necessary for the officer to meet with the complainant/victim in person, and/or examine a crime scene.

The Administrative Hearing for municipal code violations scheduled for April 3rd has been postponed to May 1st. Notices regarding this change will be sent via U.S. Mail. Administrative Adjudication Order of Postponement

The following services have been suspended until further notice:

  • Vehicle lockouts unless exigent circumstances exist.
  • Fingerprint services
  • Child safety seat inspections and installations
  • Station tours and ride alongs
  • Solicitor permit application processing                                                                         

Public Works

The Public Works facility office is closed to the general public but remains open to essential Public Works staff and for deliveries only. Public works will be providing essential services only. Non-emergency in-home service calls have been temporarily deferred (including water meter replacements, private plumbing assessments for high water bills, etc.).

Residents are encouraged to visit the Village of Cary’s website at, subscribe to the Village’s Cary News Weekly email blast or follow the Village’s Facebook page for up-to-date information. To receive Cary News Weekly, please provide your name and email address to